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90-Day Return Policy

Should you find that you need to return your order to us, we have in place a 90 day return policy. Please return the product(s) to us in good, undamaged condition, and fit for resale. The credit card used to make the original purchase will be credited for the return. We will refund the cost of the product(s) 100% (excluding shipping and handling fees). The customer is responsible for the cost of shipping the return.

Refunds

We carry out a refund on your order within four weeks of receiving your package back to us. In most cases you will receive a refund much sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), and for your bank or credit card company to complete the refund. We will notify you via email with the details of your refund, and issue your refund in the form of payment used to make your purchase.

Conflict Resolution in Industrial Facilities

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Item # V0000609EM

Availability: In stock

$251.99
& eligible for FREE Shipping

Conflict Resolution in Industrial Facilities

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Conflict Resolution in Industrial Facilities


Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"... a problem crying out for a solution.


The good news about conflict is that it is usually based on "caring". The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and grow without a resolution, it can lead to serious problems such as threats and even physical violence. The effectiveness of an entire organization can be harmed if conflict is allowed to escalate.


Our training products on "Conflict Resolution in Industrial Facilities" discuss the techniques and strategies that can be used to limit the damage and disruption conflict can cause in the workplace. They show employees that when difficult situations are dealt with in a calm and unemotional way, compromise and collaboration are possible... and a lot can be gained from resolving a conflict. Topics covered in these products include:


  • The consequences of conflict and how it can disrupt the workplace.

  • How resolving workplace conflict is an integral part of everyone's job.

  • The common causes of workplace conflict and how to recognize them.

  • Diffusing disagreements before they get out of hand.

  • The damage that escalating conflict and violence can do to an organization.

  • How collaboration can be a valuable tool in resolving conflicts.

  • How to apply proven conflict resolution techniques and strategies.

  • and more.



Available in English and Spanish



What's included with the DVD/VHS?


The Conflict Resolution in Industrial Facilities VHS/DVD provides all the information that is needed for a comprehensive employee training session. Programs come with:



  • Conflict Resolution in Industrial Facilities VHS/DVD

  • Easy-to-use leader's guide

  • Scheduling and attendance forms

  • Employee quiz and training certificate

  • Subtitles are included

  • Play from beginning to end or use the menu to play Chapters

SKU V0000609EM
Topic HAZMAT/MSDS
Product Information Sheet Download Product Information Sheet
Language English, Spanish

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Delivery Information

Most products ship within 24 hours. In some cases we may be shipping to you directly from the manufacturer. Drop shipped orders usually ship within 7 days. For further information on our delivery times, please call toll-free 1-888-369-9013 Mon-Fri 7:00am - 5:00pm Pacific time.

Returns

Should you find that you need to return your order to us, we have in place a 90 day return policy. Please return the product(s) to us in good, undamaged condition, and fit for resale. The credit card used to make the original purchase will be credited for the return. We will refund the cost of the product(s) 100% (excluding shipping and handling fees) . The customer is responsible for the cost of shipping the return.

Certain items are excluded from our return policy. They include:

  • Written Safety Plans. These products are customized to your business, and therefore cannot be returned or refunded.
  • Opened or partially used first aid supplies.

Refunds

We carry out a refund on your order within four weeks of receiving your package back to us. In most cases you will receive a refund much sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), and for your bank or credit card company to complete the refund. In the event your return request is made beyond 30 days of the purchase date, we will issue a refund via check. We will notify you via email with the details of your refund, and issue your refund in the form of payment used to make your purchase.

Returns FAQ

    • Do I have to pay a restocking fee?
      We do not charge a restocking fee for our items.
    • Who pays for the return shipping costs?
      In the event that you need to return an item due to defect or damage, we will pay for the shipping of that item(s). If an item is returned due to reasons such as 'I changed my mind' or 'I no longer need the item' or 'someone in our office ordered the wrong item' return shipping costs are the responsibility of the customer.
    • Who do I call if I have a question about Returns?
      All questions relating to returns and refunds should be directed to our Customer Service Hotline. Call toll-free 1-888-369-9013 Monday - Friday, 7:00am through 5:00pm Pacific Time.